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Coach travel At the station If you decide to travel by coach, you will find that most coach stations, particularly the newer ones, provide services and facilities for people with disabilities. At most coach stations, attendants are available to help you get on and off the coach and assist you if you need to change coaches. Before you leave on your coach trip, you should confirm the accessibility of your departure and arrival stations (your coach company or travel agent should be able to do this, or contact the stations directly). On the coach When you book your ticket, specify what services you require to make your coach travel hassle-free and enjoyable. Most companies need to be told in advance about any assistance you may need, so ask when you book your seat. If you are a wheelchair user, you will find that most coaches are inaccessible, having quite a lot of high steps. If you are able to leave your wheelchair, a member of staff will help you to your seat. Wheelchairs are carried at no extra cost. Most coaches have toilets on board, but, these are often not wheelchair accessible. Coaches usually make stops on the way. Once again, check with the coach company when booking. Another option is to hire a coach. Concessions If you are 50 or over, you may be eligible for an Advantage50 Discount Coachcard. The Card gives you between 20% and 30% off many normal fares on National Express coaches (www.nationalexpress.co.uk). Throughout the year, you will also receive a variety of special offers.
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