Hi I'm a new member and desperate for advice. I use a Phoenix Plus powered chair it is my lifeline. For the past year I have had several problems with my chair. The most recent being that the hand control will not respond and my chair is stuck in the slow speed. Trying to cross roads I have cars beeping at me and today I couldn't get in my home door as the chair wouldn't turn. The engineer came out at the end of November and just stared at my chair saying its obsolete cant get the parts and off he went. Well today I ring Millbrook Health Care who has the contract to repair wheelchairs with the council. I was told my case had been passed on to the clinical dept for a assessment for a new chair..when I asked how long that would be I was told it could be 7 months to a year. I asked if my chair could be repaired temporary until the assessment happened as I was struggling to get around with it. No we don't repair your type of chair now you have to wait for the assessment to take place. When I asked what I was supposed to do for 7 months to a year the reply was unless you are at the end of life, dying, you will not be put on the emergency list. So now I am left high and dry with a wheelchair that doesn't go. I cant walk at all and rely on my chair for everything. Can anyone give me advice what to do?