Results 1 to 5 of 5

Thread: Forgotten Hospital appointments?

  1. #1
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    3,642

    Forgotten Hospital appointments?

    Government figures say that around 9% of Hospital outpatient appointments are 'missed', costing the NHS around £225 millon each year.
    Usually it is the patient that gets the blame for 'forgetting' the appointment.

    Anyway;
    I was sat here earlier about 11:50, browsing on the computer, when I heard the leterbox.
    Checking behind the door there was a letter with a Newcastle RVI return address.
    I was expecting an appointment with my Neurologist in Feb/March so this was not unexpected.

    However upon opening the letter I found that it was indeed the expected appointment, for 11:30 this morning!

    Not having a TARDIS it would prove a bit difficult for me to get to Newcastle 20 minutes before I got the letter.
    I would have been struggling to get there for 11:30 even with plenty of notice, it's a 5 hour journey from where I live and this is supposed to be noted on my records with them.

    The letter was dated the 4th Jan. So assuming it was posted the next day (2nd class, 3 working days delivery) it would not have got to me until Monday at the earliest, rural location remember, giving at the most 2 days notice of the appointment.

    When I phoned them to explain I was told that, yes it was noted on my file that my appointments should be in the afternoon because of the journey time.
    But because I had not turned up by 12:00 the appointment had already been marked as "patient failed to attend".

    So much for patients being to blame for 'forgetting' appointments.

    PS. I've rearranged it; 14th June at 15:10.
    I can get to that OK, but if they are running late as usual then its going to be pushing midnight by the time I get home.

    (Just to explain why I go all that way for outpatient appointments- I see one of the leading neurological sleep specialists in the country for my IH, Dr Kirstie Anderson , and she is based at the Newcastle hospitals).
    Last edited by nukecad; 01-12-2017 at 12:21 PM.
    I'm intelligent enough to know that I don't know everything.
    But I'm good at searching for, and finding, stuff.

  2. #2
    Senior Member Fliss's Avatar
    Join Date
    Feb 2013
    Posts
    407
    Patients seem to be blamed for a lot at the moment, Jeremy Hunt has said this week it's our fault that hospitals are too busy. Hmm...

    That's quite a wait for your next appointment, suppose at least you've had plenty of notice!!

  3. #3
    Senior Member Kodiak's Avatar
    Join Date
    Mar 2013
    Location
    Thurso, Caithness, Scotland
    Posts
    405
    Quote Originally Posted by Fliss View Post
    Patients seem to be blamed for a lot at the moment, Jeremy Hunt has said this week it's our fault that hospitals are too busy. Hmm...

    That's quite a wait for your next appointment, suppose at least you've had plenty of notice!!
    Just last week my Doctor said I should be referred to the Hospital. (Raigmore Hospital in Inverness which is 120 Miles away from me)

    He then asked me if I wanted to be Referred or not. When I questioned this he said that at the present time the waiting time is over 18 months and by the time 18 months had passed it would more than likely have been extended to 2 years.

    Not Good at All
    Deep into that darkness peering, long I stood there, wondering, fearing, doubting, dreaming dreams no mortal ever dared to dream before.
    Edgar Allen Poe

  4. #4
    Senior Member deebee's Avatar
    Join Date
    Mar 2013
    Location
    croydon
    Posts
    1,500
    I get text alerts and automated voice message,all's to the landline reminding me of hospital appointments,which is very useful
    They always call or text the day before

  5. #5
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    3,642
    It's possible they did try calling on Tuesday, I have a missed call from a 'Private Number'.
    But of course even that would not have been enough notice.

    I wouldn't have answered a withheld number anyway, I never do.
    Why withold your number if you are hospital appointments? It's on every letter you send out.
    I'm intelligent enough to know that I don't know everything.
    But I'm good at searching for, and finding, stuff.

Similar Threads

  1. changing f2f appointments and locations
    By paul446 in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 9
    Last Post: 08-21-2016, 03:52 PM
  2. Maximus keep cancelling appointments
    By kotchka in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 2
    Last Post: 09-23-2015, 05:20 PM
  3. ESA Support Group/Mandatory appointments ???
    By klunk in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 4
    Last Post: 05-01-2015, 09:18 PM
  4. Going into hospital
    By Kaz2330 in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 2
    Last Post: 09-15-2014, 12:18 AM
  5. End of free appointments - doctors voting
    By mikeydt1 in forum News and general discussion
    Replies: 13
    Last Post: 05-08-2014, 05:28 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •