Hi all, I applied for the BT Basic plan and was refused. either my application was late or they couldn't confirm that I'm in receipt of ESA. This is the third time I've been declined so I am getting annoyed.
Just spoke with the BT Help Desk - the nice lady couldn't understand what has gone wrong - gave me the BT Basic Durham postal address but couldn't furnish a phone number or email address.
Anyone else had similar woes ?