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Thread: BT Basic saga

  1. #1
    Senior Member
    Join Date
    Jun 2014
    Posts
    152

    BT Basic saga

    Hi all, I applied for the BT Basic plan and was refused. either my application was late or they couldn't confirm that I'm in receipt of ESA. This is the third time I've been declined so I am getting annoyed.

    Just spoke with the BT Help Desk - the nice lady couldn't understand what has gone wrong - gave me the BT Basic Durham postal address but couldn't furnish a phone number or email address.

    Anyone else had similar woes ?

  2. #2
    Senior Member
    Join Date
    May 2014
    Posts
    633
    I looked into BT basic I don't use my house line unless it's a call to the emergency centre, can you get unlimited broadband with the package or is it just a limited amount?

  3. #3
    Senior Member
    Join Date
    Jun 2014
    Posts
    152
    From what I understand, you only get 12 gig pm if you choose BT Basic with Broadband - and it costs extra.

  4. #4
    Senior Member
    Join Date
    May 2014
    Posts
    633
    12gb wouldn't be enough a few days let alone a month! BT clearly don't understand that most TVs on the market run on internet and soon Sky will to, it's just ashame they are increasing the line rental this April to

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