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Thread: Need to have another assessment for PIP for "additional information" is that bad?

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  1. #1
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    Need to have another assessment for PIP for "additional information" is that bad?

    Capita came to do my pip assessment 6 weeks ago and they called this morning saying I need to have another one for additional information what does that mean is it a bad sign?

  2. #2
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    I’m certainly no expert, but I would assume that means your first one was pulled for quality control and deemed poor?

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    Quote Originally Posted by RobcarerT View Post
    I’m certainly no expert, but I would assume that means your first one was pulled for quality control and deemed poor?
    That's what I was worrying about

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    Quote Originally Posted by RobcarerT View Post
    I’m certainly no expert, but I would assume that means your first one was pulled for quality control and deemed poor?
    yes it does sound like that, if it was for clarification on a couple of points they would have rang the claimant to sort it.

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    My advice would be to make sure you record it and let them know, you need to give them at least three days notice and provide the assessor a copy of the recording to the assessor. Here is what a website says on the matter. Also request the other assessment report to see what they are objecting to. You can do that.

    Audio recording

    Should you wish, you may use your own equipment to record the face-to-face consultation. This must be undertaken in line with the following DWP rules:

    You need to notify us before your appointment that you will like to record your assessment by calling our Enquiry Centre on 0808 1788 114.
    You will need to provide your own audio-recording equipment. Your recording equipment must be able to produce two identical copies of the recording at the end of the assessment, either on audio cassette or CD. Mobile phones and laptops are not suitable mediums for recording assessments.
    You will need to give one copy of the recording to the assessor, at the end of the appointment.
    You will need to sign an agreement that sets out what you are and are not allowed to do with the recording.
    We will retain a copy of the recording for a maximum of 14 months, at which point it will be destroyed. We do not pass on the recordings to the DWP and they are not used in determining your entitlement or award.
    Should you attempt to record the assessment without having contact us first and agreeing to the above guidelines, then your assessment is likely to be stopped and we may return your case to the DWP.
    http://www.capita-pip.co.uk/en/assessment-process.html [last accessed 13 November 2017]

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    Quote Originally Posted by slipmaster View Post
    yes it does sound like that, if it was for clarification on a couple of points they would have rang the claimant to sort it.
    So apparently the assessor has quit and the laptop she was using to take the notes is password protected and they can't contact her for the password.. So it's not for additional infrmation at all it's for a complete reassesment, they didn't actually tell me that despite asking if anything was wrong it's when my social worker rang that they told her.. Has anyone heard of this happening before?
    Last edited by pcb123; 11-13-2017 at 05:08 PM.

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    Really, are they trying to say they have no IT technician that can open one of their own laptops, unbelievable.

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    This could be a siver lining. I know it's really stressful but if record it, the results are likely to far better.

    Chris

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    Quote Originally Posted by Christopher View Post
    This could be a siver lining. I know it's really stressful but if record it, the results are likely to far better.

    Chris

    I didn't record the last one do you think I should now?

    And yeah my social worker said she can't believe it.. how is it even possible it's a company laptop, I wonder how many other assessments are on the laptop and people that have to be re-assesed because of it


    Also forgot to mention, she only asked me the bare essential questions last time it seemed, didn't ask if I have a phone (able to socialise) or watch tv (able to concentrate) or did online banking (able to manage my money) all the things I was prepared for, but if it was recording then might the assessor feel obliged to ask those questions since someone else from the pip might notice they didn't ask?
    Last edited by pcb123; 11-13-2017 at 08:19 PM.

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    Quote Originally Posted by pcb123 View Post
    I didn't record the last one do you think I should now?

    And yeah my social worker said she can't believe it.. how is it even possible it's a company laptop, I wonder how many other assessments are on the laptop and people that have to be re-assesed because of it


    Also forgot to mention, she only asked me the bare essential questions last time it seemed, didn't ask if I have a phone (able to socialise) or watch tv (able to concentrate) or did online banking (able to manage my money) all the things I was prepared for, but if it was recording then might the assessor feel obliged to ask those questions since someone else from the pip might notice they didn't ask?
    Check this type of link out below. There's loads of examples out there of this. My experience was very similar. I doubt very much if they will do you any favours as their agenda is not one of willingness to hand out money. They have very tight targets. From now on I will try to record all my assessments and will also try to look over their shoulder at what they are writing. They might not let me but I will ask.

    https://www.disabilitynewsservice.co...sty-by-nurses/

    Chris

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