Now here is a highly unusual event. Phoned CA on Thursday to find out when they would be sorting the backdating out. Claim sent on the 21st. They got it on the 22nd. All done and refused. In one day? Such competence is unheard of with CA normally. Is this what the government plan is? That each department has so little to do because very few hit the points needed, that they can deal with every claim in one day? Computer error caused the refusal because the DLA notification hadn't registered. So CA can't make a phone call to check?