Hello, I was put on to Job Seekers Allowance a couple of months ago after losing an appeal.
Any way I hadn't been paid any JSA since beginning of November so I phoned Job Centre Plus up to find out what was going on. They mentioned that I had told Job Centre (JC) that I had made a claim on mortgage insurance. I explained that when I had seen somebody at JC I had made a mistake and I had actually made a claim on critical illness not mortgage insurance. They said not to worry and it would be rectified.
I got home a hour later and there was a message on the phone to ring them back. They mentioned that I hadn't sent in the Help with Housing cost form (MI12) which I explained I hadn't been given one. They've now sent me a new form to fill in and quite frankly I am confused. First of all is it compulsory to fill it in and send it off? I know that they could help with mortgage costs but if I didn't fill it in would they not pay me any JSA? Secondly it is so confusing (I have fibromyalgia so most things are confusing) I know I have to fill in parts 1-6 and my lender pays in parts 7-8 but if I send a letter with the form would the lender fill in the parts of 1-6 I'm unsure of?