For wheelchair users who have to book a disabled room when booking a package holiday.Wouldn't it be great if we could book on line,but thats not possible as they don't cater for a disabled room with wheelchair access.
OK my question is how do other people book and what problems have you encounted,if any.
I'm trying to book a holiday with Thomson and my travel agent says that special needs cannot get guaranteed rooms,so they have e-mailed their Rep in Torromolinos asking him to check and reserve direct with hotel,this is the 3rd day awaiting a reply.
The same problem happened in feb.for my holiday in Tenerife,reply and confirmation took 5 days.They tell me that its only Spanish hotels that wont give a confirmed booking
It seems to me that the only alternative is to book a flight then book direct with the hotel,however this can be a lot more expensive.
So people what has been your experiences.
Ah, I've just had a phone call from thomson,they could not confirm the room because they have no Disabled Rooms under contract,so now he has e-mailed the hotel direct for assistance and will ring me tomorrow.
I know that Enable Holidays are a good company,however they are very expensive.