hi im Diane and i need advice big time, i give quick info, i got grant for electric seat due to disability and my tiny height 4ft 8, i went in to look at a corsa sxi auto, i said to the mobility dealer that im looking at the corsa on mobility, he guided me to his table, i showed him im intitiled to it mobility car and grant and what i need for adaptions, he started to type on his computer i asked if he had the model so i could sit in etc he said no, he continued to type away, told me the se was a better model etc, he took copies of my letters, in end said your car is ordered be here in 8 to 10wks time, i said i aint sat in one let alone test drove one, well i was ignored really, well car arrived mid of may went for test drive begining june with out adaptions, test drive was for 1 mile or under, in straight road, right round roundabout back to car show room, well said its to hight for me to get in to still (i have problems with left side and need a low down car sill hight lower). still was ignored, well car seat fitted and this 5inch back swap for seat to make me seat so my knees bend at the seat, still had trouble getting in to the car, well no more could be done, i was given the car with out so much as a test drive with the adaptions, i got few mins down the road and was in soo much pain, i got home and ended up in bed for 2 and a bit days in agony, i rang them up and said i was slipping cos the padded seat thing had no side wings on and i had no protection, oh an also the padding of the side of the seat was removed to give me a few inches less struggle to get in, (no help).. well my son removed the tangled tie up bits of thick string stuff, i then thought i should be ok, well wrong again, i drove for 5mins and my left side back hip was in pain soo much, i couldnt drive, spent more days in bed an popping morphine, my third and last attemp was on monday, i put the foam padded bit of the seat next to me to see if that kept me in place, well no joy, i was in tears due to pain an said to my son it feels and looks like my bottom and legs are to the left of the car not in the middle, well cut long story short when we got home he took good look at it and said yes its a few inches towards the left, so no wonder i was streathing still even more to get into the car now i sussed i had been driving at an angle, no wonder in in so much pain, well that was monday and ive just managed to get out of bed, still in pain tho, popped so many morpine pills my doc will go made... well all along i have been in touch with my grants worker and he been in touch with adaptions, still no joy, not heard from adaption bloke since last wk and now my grants helper on leave again til next tue, so ive a car im paying for and i cant drive it, i told them from the start that i need lower car can they advise me what to get, said nissan cause thats what i test drove at the mobility medical place, it was an old ish car and i needed help getting in to it, ive been let down by them all and am really upset by this, oh also for me to reach the floor of a car i have a 4inch padded thing so feet touch floor..... so can anyone please advise me what i can do please... oh and with the electric stuff in the car once it was fitted i was told no one can sit behind me due to all the frame work so lost a seat so no family trips out... why dont they inform us what they intend to do, why dont they listen to what we say and what wont work? they think they no what is best but they dont and cant feel the pain that we can when we try to get a suitable car..... i feel totaly let down, i had none of this when i got my first mobility car but this time around it has gone totaly wrong and they dont seem to want to no.... where do i go from here??????
