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Thread: Received my award but have a question about the mobility

  1. #1
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    Received my award but have a question about the mobility

    Well - 35 weeks after applying I have been lucky enough to receive my PIP award. I have received the Standard Rate of Daily Living and the Standard Rate of Mobility.

    I just have a query on the scores I have received on the Mobility if someone who understands them more clearly can help; and possibly advice me on what can do if anything to appeal that section only and where can I get some independent help to do this if I decide to so.

    In the letter it states:

    Planning and Following Journey : You can plan and follow a route of a journey unaided; this gives you a score of 0


    I have checked the form I completed and I have written in Q13 how difficult I find planning and undertaking a journey because of the severe pain I have and the anxiety I have about falling. The difficulty I have in managing steps and kerbs and so on. I also gave a couple of examples and stated that I couldn't undertake a journey alone. This was a very detailed explanation of my difficulties. I also confirmed this in the home assessment.

    You can stand and then move using an aid or appliance more than 20 metres but no more than 50 metres. This gives you a score of 10.

    In Q14a - I have ticked the box that says less than 20 metres. I have noted that I occasionally use appliances such as a walking stick. In the extra information section I have written how hard it is to walk and have supplied some examples. Again I mentioned how hard I found stairs and kerbs and that I needed support. Again this was a very detailed explanation of my difficulties. I also confirmed this in the home assessment; the lady who assesed me only asked me to stand up which I did using the chair arm to help me but she did not ask to see me walk.

    My question is that if I have ticked box 20 metres why have they said I can stand or move using an aid or appliance for more than 20 metres but no more than 50 metres.

    Can I just query the above - or if I appeal does it look at the whole claim or can I just appeal the mobility bit. Do I stand to lose the whole award. By the way I have been awarded it for 6 years.

    I have had a look online for some help about this but can't seem to find anything ? I think maybe I need a Disability Adviser(?)

    Thank you so much for reading .......

  2. #2
    Senior Member flowerangelx's Avatar
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    Did you provide evidence saying you can not go out alone? I have found that helps.

    I had several reports from psychologists etc over the last 12 years which state I have not been out alone in that time.

    As for how far you can walk - the assessor decides how far you can walk, it seems. She looked out of our window, to our car, and said "so across to the other side of the road, is 20 metres" "we don't park on the other side of the road, we park outside our house as I can not walk that far." "but it is 20 metres" "not to our car it isn't!"

    So this'll be interesting.

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    Hi Thanks for your quick reply; no I did not provide evidence about being unable to go out alone but my partner wrote a long letter explaining my difficulties.

    There was no mention in the assessment of how far I could walk; we mentioned that I could no longer pop next door which is less than 20mters but no measure of distance was used. She did ask did if I went shopping alone and I said no and when she asked about going somewhere together both my partner and I said with lots of difficulty

  4. #4
    Senior Member flowerangelx's Avatar
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    This is a very difficult one as I also can not leave the house alone due to severe anxiety, social phobia and agoraphobia. I was asked about shopping, going out and socialising..

    It does always help to have evidence - I found documents from when I was pulled out of school, had home tutoring because I could not even reach the front door without having a panic attack.

    I don't go shopping - not even with somebody. I can't handle it, I can, however, handle a quiet pub/bar. A small, quiet bar. But somebody has to come to my house, get in a taxi with me and be there at all times. They even accompany me to the toilet(obviously not in the cubicle, but still)

    I'm thinking they probably assessed you more on the anxiety side of going out than the risk of falling over. I made it perfectly clear that Until I hurt my knee, I could get a taxi to places IF somebody met me when I got out of the taxi. After I hurt my knee, I couldn't even do that.


    I do suggest you appeal and try and get evidence if possible to back up what you say.

  5. #5
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    Much of the information you seek is in the sticky PIP thread.


    You don't stand much chance of understanding the reasons behind the award without a copy of your assessment report. If you wish to challenge the Mobility findings, you will need to do so via a reconsideration request. The tight timescale for reconsideration means you don't have time to use the Subject Access Request route to get a copy of your file.

    With DLA, there was an explicit provision in the regulations for reconsideration of one component only. I can't find any similar provision for PIP, though it makes little difference as, under the DLA system, the decision maker had the power to ignore the request to reconsider one component only and could reconsider both. There's nothing stopping you asking for any reconsideration to be limited to the Mobility component only.


    You have a long fixed-term award, which you should expect to have to renew after five years. The extra year is an attempt to ensure the renewal process completes before the existing award runs out.

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    Thanks for your help; I have had a look at the sticky which was very helpful.

    Is there anywhere I can go for some face to face advice ? Do you think the CAB can help ?

  7. #7
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    CAB would be a good option, though their workload may mean they're unable to help in the time allowed for reconsideration. All advice providers are extremely busy.


    I would ring the PIP helpline today to ask for a copy of the assessment report and any other information used to reach the decision, so that you can decide whether to ask for reconsideration of the Mobility part of the award. This will get the assessment report in your hands, which any advice provider will need to give you the best possible advice. You can stress that you are not asking for reconsideration at this stage.

    The timeline for reconsideration is tight - the request must be received by DWP within four weeks of the date on the decision letter. By getting a copy of the report on its way to you now, you maximise the available time to consider your position and, if possible, get help with a reconsideration.

  8. #8
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    Thank you - on the phone now ! Have found someone about 60 miles away who have a drop in centre (we live in the back of beyond ! ) who will go through it all with me.
    This forum has been a great help for me whilst waiting for the decision - reading through peoples experiences, etc. Thank you

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