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Thread: Motability - refused a grant - advice?

  1. #1

    Motability - refused a grant - advice?

    Hello all..

    A bit about myself: I'm a fulltime manual chair user and have a chronic muscle wasting disease (it's slow and mainly affects the extremeties - CMT type 3 I believe)... I get enhanced mobility PIP and IR ESA.

    I had an assessment in the summer of 2013 at a Motability accredited assessment centre. Got the report which listed a bunch of adaptations, the major ones being an AbiLoader, radial hand controls, electronic push brake/accelerator, button ignition, electronic parking brake.

    I applied for a grant this year (I had some personal problems which led to a delay in applying, but my health and needs haven't changed since my assessment) and got a call saying it had been refused. I was quite taken aback but was told the main reason was the AbiLoader isn't available on the scheme. I just checked the Motability website and it's listed in the adaptations price list and I know someone who got a Robot Store (I think that's what it's called.. it's just like the AbiLoader) on Motability. I felt a bit like I was being told to get lost and was given no real advice on what to do or any concrete reasons for the refusal.

    I'm confused by the whole process to be honest and would really appreciate some advice on what I could do.

    I intend to ring back tomorrow when my head's more level and get a full statement of reasons for refusal - anything else I should ask?

    Thanks

  2. #2
    Quote Originally Posted by lokum View Post
    Hello all..

    A bit about myself: I'm a fulltime manual chair user and have a chronic muscle wasting disease (it's slow and mainly affects the extremeties - CMT type 3 I believe)... I get enhanced mobility PIP and IR ESA.

    I had an assessment in the summer of 2013 at a Motability accredited assessment centre. Got the report which listed a bunch of adaptations, the major ones being an AbiLoader, radial hand controls, electronic push brake/accelerator, button ignition, electronic parking brake.

    I applied for a grant this year (I had some personal problems which led to a delay in applying, but my health and needs haven't changed since my assessment) and got a call saying it had been refused. I was quite taken aback but was told the main reason was the AbiLoader isn't available on the scheme. I just checked the Motability website and it's listed in the adaptations price list and I know someone who got a Robot Store (I think that's what it's called.. it's just like the AbiLoader) on Motability. I felt a bit like I was being told to get lost and was given no real advice on what to do or any concrete reasons for the refusal.

    I'm confused by the whole process to be honest and would really appreciate some advice on what I could do.

    I intend to ring back tomorrow when my head's more level and get a full statement of reasons for refusal - anything else I should ask?

    Thanks
    You can ask for the reasons, but do remember it is a grant. You have no right in law to get a grant from Motability and it is at the discretion of Motability whether or not to give you a grant.

    I don't think you can say a friend of mine got one, so why should l not. You don't know that other persons circumstances in full. Further, the part you are requesting might no longer be available on the scheme and the price list has not yet been updated.

    The only partial right you have is to joining Motability and get a car from them in exchange for your PIP and even then that right is qualified to you meeting the license requirements such as having no more that X number of penalty points.

  3. #3
    Forgot to mention, I would need the car to learn how to drive as the adaptations I need are quite specialised. I have a valid provisional license at the moment. I'm older than 25 by a fair bit, not in employment/voluntary work/full time education. The lady I spoke to didn't mention any of this as a factor in their decision but I'm putting it out there in case it's relevant.

  4. #4
    Senior Member
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    If you don't have a full licence then who else was going to drive with you?

    You can't drive a Motability car on a provisional licence unless you have a driver who is over 21 (and has also been driving for 3 years) with you at all times - they don't need to drive the car or be insured on it.

    I am sure Motability will be happy to give you a grant if you had a full licence, but at the moment you aren't giving all the details to your circumstances.

    Perhaps you would be better learning to drive with a specialist who can provide a car with the necessary adaptions?
    Motability Car History
    05/2009-05/2012; Nissan Qashqai 1.5 Diesel Tekna; 36,500 miles; avg 41.1mpg (34.2 - 56.5mpg)
    06/2012-07/2015; Ford C-Max 2.0 Diesel Titanium Powershift; 35,400 miles; avg 37.8mpg (31.9 - 56.7mpg)
    07/2015-Present; Skoda Octavia 1.6 Diesel SE-L DSG; 28,200miles; avg 43.9mpg (34.4 - 59.9mpg)
    NEW DUE 08/2017; VW Touran 1.4 Petrol SE DSG

    Click here to send me an email with any private Motoring questions you may have. Replies usually within 48hrs

  5. #5
    Thanks for replying. I was intending to learn in the adapted vehicle. My assessment stated that with the listed adaptations I should be capable of reaching test standard without any more difficulty than anyone else. I would love to not have to get my own car to learn in but the adaptations I require would not be available in an instructors vehicle afaik. Maybe I'm going about this all wrong...

  6. #6
    Senior Member
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    Perhaps write a letter to Motability (post rather than email) and state all the points you have mentioned.

    Treat the letter as you asking for their help rather than you requesting a car/adaptions.

    In this month's Disabled Motoring UK it says that there was a change of rules regarding the qualification for a grant towards a WAV, and that a grant would only be paid if the disabled person was either a carer/in full time education/substantive employment/for the disabled person to provide sole care to another. That's a pretty strict set of requirements, and if you were looking at a WAV you would not currently qualify.

    Perhaps state that you would like to gain employment/further your education and the only way to do that is by gaining you full licence and the use of a Motability vehicle.

    I'm sorry I can't be more help.
    Motability Car History
    05/2009-05/2012; Nissan Qashqai 1.5 Diesel Tekna; 36,500 miles; avg 41.1mpg (34.2 - 56.5mpg)
    06/2012-07/2015; Ford C-Max 2.0 Diesel Titanium Powershift; 35,400 miles; avg 37.8mpg (31.9 - 56.7mpg)
    07/2015-Present; Skoda Octavia 1.6 Diesel SE-L DSG; 28,200miles; avg 43.9mpg (34.4 - 59.9mpg)
    NEW DUE 08/2017; VW Touran 1.4 Petrol SE DSG

    Click here to send me an email with any private Motoring questions you may have. Replies usually within 48hrs

  7. #7
    Thanks all, appreciate the advice.

  8. #8
    Quote Originally Posted by RaspberryRipple View Post
    The issue seems to lie with the fact you do not have a full licience. The best thing to do is speak to Motability and check the criteria. I agree the best thing to do is write and ask for all correspondence to be in writing only. Good luck.

    Paul- the newer stricter grant rules are only for DFW/WAVS not individual chair loaders and adaptions so won't affect the OP.
    Hi - I just spoke to the grants department and was told again that they specifically do not fund the abiloader because it's a costly adaptation (nearly £10,000). I asked if it was because of my license was a provisional and was told that wasn't an issue. Not sure I'd get a different reply by writing to them - it seems they just don't like that adaptation I'm stumped.

  9. #9
    Motability grants im wondering if they think that there maybe something that maybe more helpful in your case, as i got a grant for a 4 way boot hoist and i looked at other types of hoist it was the grants dept that said no only the 4 way was the type I needed you may need to send them more information why you want a particular adaption if you have a drive at a centre like I did in a fully adapted car the centre should write a report on what you need and then the grants dept will as in my case aceipt it.
    I wonder if that product you wanted has ceased on the scheme but if not get back to the accessment centre and ask them to back you up in writing and apply again for the grant.

  10. #10
    Quote Originally Posted by lokum View Post
    Hi - I just spoke to the grants department and was told again that they specifically do not fund the abiloader because it's a costly adaptation (nearly £10,000). I asked if it was because of my license was a provisional and was told that wasn't an issue. Not sure I'd get a different reply by writing to them - it seems they just don't like that adaptation I'm stumped.
    The adaptation is extremely expensive, half the cost of the car. I can see why they may not fund it. I am aware that Motability, on occasions, will fund expensive items such as this but only when the user makes a contribution. I believe that Motability may pay half and the user pays the other half and that way Motability do not take that much of a hit, if you can call it that.

    Motability have a policy where the grants must help as many people as possible, so if they were to fund your ?10,000 aid then they may not be able to help 50 people, if say each of those needed a ?250 grant. They have to way up your needs v everybody else's.

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