View Full Version : Help required on servicing a platform stair lift

09-07-2015, 08:59 AM
Hello Everyone

This post is on behalf of my father who suffers with MS. Long story short he has a platform stair lift, which is ideal as it accommodates his indoor wheelchair. The steel cable that controls the lift is becoming frayed, and as such SS have condemned the lift (it still works fine btw). SS have said they will not service the lift and instead have suggested that he purchases a through ceiling lift, which is not an option as the house is quite small.

My question therefore is.....surely there are companies out there that are able to replace steel cables in order to keep the lift functioning. It seems a bizarre waste otherwise. I should point out that the original company that installed the lift were taken over by a larger company that no longer service this type of lift.

I would be hugely (as would my father) for any advice on finding a company that could help.

Thank you

09-09-2015, 11:24 AM
Hi simonsimon

It can be difficult to find companies that can service all types of platform lift. Generally it is much cheaper for companies to train their staff to service just their own range of products. If a supplier of such a product goes out of business it is even harder to find a company that can help. The Trade organisation for such products, The Lift and Escalator Industry Association might have knowledge of such; link here; http://www.dlf-data.org.uk/report_items.php?reportid=55f01574b6fac&view

Additionally, you might want to contact the company below that supplies and maintains a range of lifts. It may be that they have spare parts for your father's model.


DLF Team

09-09-2015, 05:06 PM
Hi DLF Team

Thank you for the information. I have emailed platform lift co to see what they can suggest.

For further clarity the make of the stair lift is : GIMSON MkIII and the serial number Is GCL 13992

Kind Regards

09-10-2015, 07:55 AM
Stannah may be able to assist :


09-13-2015, 03:29 PM
Stannah 'acquired' the original manufacturer and they no longer support this model - thanks

09-16-2015, 07:35 AM
You could try contacting a few of these Companies :

https://www.google.co.uk/?gws_rd=ssl#q=obsolete+platform+lift+repairs+servi cing

Good luck :)