
Originally Posted by
nukecad
No you are not being fobbed off at all.
Atos are correct to say that they have nothing to do with an ESA assessment carried out in 2017.
Maximus (CHDA) took over from Atos for ESA assesments in March 2015.
So your complaint should have been to Maximus (CHDA) and not Atos.
Did you not notice that the email address you used says PIP and not ESA?
You have complained to one company about something that another company did.
You need to complain to Maximus (CHDA) about ESA only and not mention PIP.
You need to complain to Atos about PIP (if they did your PIP and not Capita) about PIP only.
If Capita did your PIP then you complain to them and not Atos.
You have to complain to the right company about what they have done.