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Thread: Citizens Advice to become a DWP contractor.

  1. #1
    Senior Member nukecad's Avatar
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    Citizens Advice to become a DWP contractor.

    Well that's not quite how the government 'spin' it, they say it will be a 'partnership'.
    https://www.gov.uk/government/news/c...edit-claimants

    CAB will be providing 'Universal Support' for those who need help making, and managing, Universal Credit claims, and getting funded (paid) millions to do it.

    It all raises big questions.
    For instance if you have been getting Universal Support through CAB, but still get sanctioned or your claim closed, then where are you going to turn for advice?
    Would you realy trust CAB to help you anymore?

    Something like this has been expected for a while now.
    CAB funding has been being cut for a number of years.
    Now it's being increased again - but it is only to be used for what the Gov/DWP want it to be used for.

    Oh, and of course when something goes wrong and there is an outcry it will be a case of "It's not our fault, it's the contractors fault".
    (Remember how Atos got blamed for the DWPs errors with WCAs).
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  2. #2
    Senior Member nukecad's Avatar
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    Statement about this from Citizens Advice:

    https://wearecitizensadvice.org.uk/h...t-963f0fc480fb
    This funding agreement does not stop us from raising problems with Universal Credit publically and it does not compromise the impartiality or confidentiality of the advice and support we give to people?—?these are red lines we never cross, including when it comes to funding.
    Time will tell.
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    Migration from ESA to Universal Credit- Click here for information.

  3. #3
    New Member Rob the cripple's Avatar
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    I use to help out at the CAB, the issue will be one of Trust and I doubt I would trust someone who works for the Government . this was expected years ago. charities like the Shaw trust who ended up doing the work of the government . I do not go near them if I can help it.

    Ah well another group falls into the trap Money makes the world go around

  4. #4
    Senior Member nukecad's Avatar
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    Quote Originally Posted by Rob the cripple View Post
    the issue will be one of Trust
    Indeed it will.

    Quote Originally Posted by Rob the cripple View Post
    charities like the Shaw trust who ended up doing the work of the government . I do not go near them if I can help it.
    Mmmm... You do know who hosts this forum? (They never interfere with the content though).

    Hint, it's written in the blurb at the bottom of each page.
    Copyright © 2017 Disabled Living Foundation - All rights reserved.
    DLF is part of Shaw Trust
    I don't know everything. - But I'm good at searching for, and finding, stuff.

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  5. #5
    Senior Member nukecad's Avatar
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    I spotted an interesting paragraph in the DWP's circular memo to Local Authorities today.

    https://www.gov.uk/government/public...bulletin-22019

    It appears that they have scaled back the Universal Support to be delivered by CAB so that it only supports the making of a UC claim and up to the first payment.

    After that you're on your own folks, whether you can manage it or not CAB are not getting paid to help you.

    (Other organisations, like your Local Authority Welfare Teams, can provide help to maintain your UC claim month by month. - But will they when CAB are getting paid and they aren't?)

    31. The government announced on 1 October 2018 that DWP will fund Citizens Advice and Citizens Advice Scotland to provide a new Help to Claim service from 1 April 2019. We are creating a brand new partnership between DWP and Citizens Advice and Citizens Advice Scotland to deliver Help to Claim, providing the best possible support for the most vulnerable claimants in making a claim to Universal Credit (UC) and up to their first full UC payment.
    That's not quite what was is claimed in their online blurb about Universal Support:
    https://www.gov.uk/government/public...versal-support
    Universal Support provides:

    • help with using a computer to make or maintain your claim – this is called Assisted Digital Support
    • help to manage your monthly Universal Credit payment and possible advice on your finances – this is called Personal Budgeting Support.
    Last edited by nukecad; 07-03-19 at 14:11.
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    Migration from ESA to Universal Credit- Click here for information.

  6. #6
    Senior Member Sky's Avatar
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    In my experience, anything that smells like bulls**t invariably IS bulls**t. I don't believe a word of it.

  7. #7
    Senior Member nukecad's Avatar
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    As suspected it's only going to be half the job:
    https://www.youreable.com/forums/sho...512#post162512


    (PS. I see that Rob seems to have stuck to his word, he has not logged on since he found out the forum was ultimately funded by Shaw Trust).
    Last edited by nukecad; 01-04-19 at 14:22.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

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