Yes Jard, I understand completely what you're saying, thanks.
E'on, after enquiring with the DWP, have refused my application.
I had no problems with the Warm Home Discount over the last few years when on income related ESA (WRAG). Now I'm on contribution ESA (support), it's all gone wrong.
As you say, there is an income related element in there somewhere, plus the 'top-up' thing. But no, after numerous calls to the DWP trying to clarify the matter, they keep telling me that the contribution bit takes precedence.
The link shows how I'm being tripped up.......ESA part.
https://www.eonenergy.com/for-your-h...-discount-form
Maybe it's them who are misinterpreting the rules
