Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: ENCTS disability bus pass Renewal.

  1. #1
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793

    ENCTS disability bus pass Renewal.

    I'm asking a question for once.

    I have an ENCTS disability bus pass which is due to expire soon. (1st April)

    I understand that I should shortly be getting a renewal 'pack', but just looking at the renewal guidance online (downloaded PDF) it says:
    You will need to provide up to date proof of your disability.
    Realy? So I have to make an appointment to see a neurologist just to get another letter to say that I shouldn't drive because of epilepsy?
    They clearly state that a GP letter is unacceptable, it has to be a specialist/consultant.
    Do they actually insist on wasting NHS time like this?

    I'll wait and see just what the renewal pack says, but does anybody have any experience with renewing their pass?
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  2. #2
    Quote Originally Posted by nukecad View Post
    I'm asking a question for once.

    I have an ENCTS disability bus pass which is due to expire soon. (1st April)

    I understand that I should shortly be getting a renewal 'pack', but just looking at the renewal guidance online (downloaded PDF) it says:

    Realy? So I have to make an appointment to see a neurologist just to get another letter to say that I shouldn't drive because of epilepsy?
    They clearly state that a GP letter is unacceptable, it has to be a specialist/consultant.
    Do they actually insist on wasting NHS time like this?

    I'll wait and see just what the renewal pack says, but does anybody have any experience with renewing their pass?
    This an interesting one on Cambridgeshire: https://www.cambridgeshire.gov.uk/re...free-bus-pass/ they only seem to say they need the proof once.

  3. #3
    Senior Member
    Join Date
    Mar 2011
    Location
    warwickshire
    Posts
    765
    I usually just renew online with scanned copy of letter saying esa/pip, are they referring to 1st time applicants of the bus pass? Have you rang them and asked hope you get it sorted

  4. #4
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793
    I"ve not rang them, I'll wait for the 'pack' first to see what it says

    That guidance is from the ENCTS online website, I'll try to give a link later.
    It only applies to disability passes. Obviously OAP passed only need proof once.

    I"m aware that different councils have different qualifying disability rules and they tell ENCTS to issue the first one.
    But I'm not sure just who does the renrwals.

    I'll let you know how it goes.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  5. #5
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793
    Here is that link to the PDF on the NoWard/ENCTS website:
    http://www.nowcard.org/pdf/DisabledGuidance.pdf

    I note that this is the North West scheme for Lancashire/Cumbria, other schemes will probably have different rules.

    It clearly says:
    Dear NoWcard Holder

    Renewal of your NoWcard

    Your existing English NoWcard National Concessionary bus pass expires soon.
    Please follow the instructions below and any additional instructions printed on the
    back of your form to renew your pass.

    Proof of Disability
    You will need to provide up to date proof of your disability.
    • Please follow the instructions printed on your form and see overleaf for details of
    the evidence required.
    and then on the left under G: Driving it says at the bottom:
    As recommended by the DfT, in order to avoid compromising the doctor/patient
    relationship, using an applicant's GP to verify that an individual meets the criteria for
    a concessionary travel pass is regarded as an unsatisfactory arrangement for both
    the GP and the administrators of the scheme. Therefore evidence will only be
    accepted from a medical professional, specialist, occupational therapist or
    consultant confirming your disability.
    I'll wait and see what the renewal pack says.
    (If one arrives it should have been here by now).
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  6. #6
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793
    More on this.

    I've managed to talk to the council and they say that yes they will need new proof.

    I pointed out that it could take months to get an appointment with a specialist, just to waste the NHS's time and money repeating what he has already said.

    Their reply - "We'll accept a letter from your GP".

    But your own guidance clearly says that you won't accept a letter from a GP, it has to be a specialist.

    "Oh no, we'll accept a GP's letter.

    So it seems they can ignore one requirement when they like, but not the other?

    I'll see what the renewal pack says when it comes.

    Now the question is is it worth renewing if the doctor is going to charge for a letter just to say that I shouldn't drive?
    I only really use the pass to go to the hospital or the jobcentre anyway, and can claim those fares back in other ways.
    (Which reminded me to check, my HC2 expired last week. Time to get a new one).
    Last edited by nukecad; 02-14-2019 at 12:31 PM.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  7. #7
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793
    Just an update.

    I finally got a 'renewal pack' - an application form and a 'how to' leaflet.

    Made an appointment with the GP and got him to print off a list of my current conditions, write on it that I shouldn't drive, and add the official practice stamp.
    He was quite happy to do this and there was no charge. (Probably came under the new GDPR rules as it was a print of existing records).

    So I'll send that off to the council and see if they will accept it.
    At least my photo was done digitally so they don't need a new one.

    (PS. the HC2 was much easier to renew, I've already got a new one).
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  8. #8
    You could always give your consultant's secretary a call or even write to your consultant asking for a letter, outlining your request. I did that & it worked for me, he didn't even charge a fee !
    Call me Mike.

  9. #9
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793
    The whole point is that they say they won't accept GP evidence, even for a simple renewal, basically to avoid wasting the GP's time.
    They actualy state it as: "to avoid compromising the doctor/patient relationship".

    But for a simple renewal they insist on wastin' a consultants time instead.
    So they don't mind compromising the consultant/patient relationship then?

    It just doesn't make any sense.

    TBH my relationship with my consultant is more important to me, I'm in a group practice so my GP changes all the time.

    OK, I can see that insisting on a consultants opinion for a first application will ensure that you do indeed qualify for the pass.
    But to insit on it for a renewal is a waste of valuable NHS resources and just stupidity.
    They have already had a consultants opinion so a simple confirmation from your GP surgery that you still have the condition should be sufficient for a renewal.

    I'll see what happens, I suspect that my GP's confirmation will be accepted and never mind what their guidance says.
    It's the guidance that's stupid not the people.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  10. #10
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    7,793
    It looks like sense has prevailed.

    I got a letter this morning to sign saying that I didn't have a current Driving licence. (Or if I did to surrender it and send them the DVLA docs).

    So despite their declaration that 'using an applicant's GP to verify that an individual meets the criteria for a concessionary travel pass is regarded as an unsatisfactory arrangement' they have accepted the GPs note anyway.

    I might even get a new one before the old one expires, there's still 8 days until it does.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

Similar Threads

  1. bus pass
    By patandmick in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 6
    Last Post: 09-21-2016, 08:31 AM
  2. Bus/rail pass?
    By DD91 in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 12
    Last Post: 08-21-2015, 05:51 PM
  3. Disability renewal
    By loulouya in forum Health - help & advice on health issues for disabled people
    Replies: 3
    Last Post: 12-26-2013, 12:21 PM
  4. Doctors charging to certify disability for a bus pass?
    By daisyduck1976 in forum Travel - help & advice on holidays and accessible travel for disabled people
    Replies: 3
    Last Post: 12-02-2012, 08:32 PM
  5. bus pass
    By smudgecat in forum News and general discussion
    Replies: 3
    Last Post: 05-13-2012, 05:29 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •