I had the misfortune to be pip'd and ESA'd on the same day. Sent the forms off only to be sent an assessment date by return of post to some place 80 mile round trip no transport public or otherwise available for ESA. So I rang them and asked if anyone could read or understand the consultants letters and the MS nurses input.
I have multiple health problems including progressive MS which results in overwhelming fatigue which is made worse by heat/hot weather and stress and any exertion I also can not find my way around strange places.
The reply from a very condescending little madam on the phone...……. was of course the assessors are highly qualified professionals so you have been sent the soonest available appointment.
Err hello young lady there is an assessment centre with 10 miles of where I live so why wasn't an appointment made for there? In the post today arrives a new appointment a day later than the previous appointment at the nearer centre!
Answers on a postcard please what are the highly qualified office staff qualified as or in?![]()