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Thread: Personal injury claim motability

  1. #1

    Personal injury claim motability

    In January last year i was hit at high speed by a drunk driver while driving my mobility car, my car was rolled over and they had to cut the roof off of my car to get me out. I sufferd a few soft tissue injuries which healed very quickly however i had a pre existing injury which was arthritis in my knee which was aggravated severely by the accident and resulted in surgery. Motability refferd me to one of their personal injury teams who sent me for a medical but at that time they could not give a long term prognosis however this was around 8 months ago, and i was told that i would sent to another medical its been 8 months now and i have contacted then on a few occasions and have told me they will arrange one soon, i called them again yesterday and they told me they are still waiting for a date from the doctor they use.

    This is my 1st experience with anything like this so i am not sure how long the process takes but to me 8 months seems like a long time to send me for another medical? Motability have been absolutely fantastic but this 3rd party injury team have seemed very unprofessional from the start. I am just a little concerned as i can't seem to get any straight forward answers from them.

  2. #2
    Senior Member
    Join Date
    Nov 2010
    Location
    North West
    Posts
    2,293
    I was injured in an accident a few years ago, I was sent to a private doctor and physio within a month of the accident and had several meetings with the doctor. You need to get RSA on the case and don't stop pursuing them until you get something. It's imperative that you see the specialists as this is your health, and not theirs.

    With regards to any compensation then that can take much longer - 18 months in my case.
    Motability Car History
    05/09-05/12; Nissan Qashqai 1.5 Diesel Tekna; 36,500 miles; avg 41.1mpg
    06/12-07/15; Ford C-Max 2.0 Diesel Titanium Powershift; 35,400 miles; avg 37.8mpg
    07/15-09/17; Skoda Octavia 1.6 Diesel SE-L DSG; 28,200miles; avg 43.9mpg
    09/17-Present; VW Touran 1.4 Petrol SEL DSG; 11,600miles; avg 35.9mpg (28.6 - 43.9mpg)

    Click here to send me an email with any private Motoring questions you may have. Replies usually within 48hrs

  3. #3
    Thank you

    The 1st doctor i seen was arranged pretty quick withing around 6 weeks, that doctor wrote a report of my symptoms and injuries but said as it was out oh his specialist area he could not give an actual prognosis and that he recommend that i was refferd to an otheopedic doctor for a long term diagnosis, this was around 8 months ago. The solicitors wrote to me asking me to sign a form to give accese to my medical record's and even told me the doctors name that they were arranging to see me, but this still has not been arranged even after 3 phone calls, i have just been told i should recive a letter soon etc.

    8 months seems a long time considering the initial doctor i seen was arranged very quick. i will phone RSA on monday and speak to them instead of the solicitors.

  4. #4
    Senior Member
    Join Date
    Nov 2010
    Location
    North West
    Posts
    2,293
    Maybe worth speaking to your GP and asking for a referral. That way they have to see you within 12-14 weeks due to the governments targets.
    Motability Car History
    05/09-05/12; Nissan Qashqai 1.5 Diesel Tekna; 36,500 miles; avg 41.1mpg
    06/12-07/15; Ford C-Max 2.0 Diesel Titanium Powershift; 35,400 miles; avg 37.8mpg
    07/15-09/17; Skoda Octavia 1.6 Diesel SE-L DSG; 28,200miles; avg 43.9mpg
    09/17-Present; VW Touran 1.4 Petrol SEL DSG; 11,600miles; avg 35.9mpg (28.6 - 43.9mpg)

    Click here to send me an email with any private Motoring questions you may have. Replies usually within 48hrs

  5. #5
    My own GP has already done that and i have seen my own orthopedic doctor, however the personal injury people told me they wanted their own doctor to write a report which i thought was fair enough but seems to be taking a hell of a long time to arrange it. Im not sure if RSA has to pay them more money the longer it takes or something, i would have thought they would want to arrange these things as quick as possible.

  6. #6
    hope it goes well

  7. #7
    Quote Originally Posted by littlebib View Post
    hope it goes well

    If you are using Resolution law of one of Motorbility's recommended outfits they are little more than a few hundered people working in a centre with a handful of solciitors. This is why it takes long,

    For future reference you are best finding yourself a local to you Solicitor, and not a glorifioed accident management company. Your local solicitor will no doubt do it on a no win no fee.

    I am using at the moment Ibbottson Brady solicitors of Leeds where one speaks to the solicitor on first name terms and not some muppet answering the phone in a call centre. Having had an accident a few years ago, myclaim was settled in 5 months,

  8. #8
    is 5 months good?

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