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Thread: pip assesment

  1. #1

    Thumbs down pip assesment

    Hi i had my assesment today in salisbury the physiotherapist was rude and condecending,he didn't want to listen to me there was no disabled toilet, the doorway only just let me get my small scooter through,a knee specialist says i need two replacement knees through wear and tear, the assesor said oh it's arthritis without even seeing my xrays, he was an arrogant ass and left me and my wife feeling inadequate, i tried to explain my medication left me with memory problems when asked about my finances, i said i let the wife deal with it as i couldn't rely on my memory,the interview took a turn for the worse and he started treating me like a child,he didn't ask about many of the things i was expecting and then tried to make me move my legs in a painfull way when i said i couldn't he said i wasn't tyring and unwilling to try my wife said it's not that he isn't willing he's unable and he told her to be quite he then asked me to do a squat if i was <able> i replied i wish i could but i can't, i asked him why he was being so condecending he then said i was confrontational, we left feeling very low and helpless, i hope no one else has to go through that it was hell......

  2. #2
    Quote Originally Posted by grumpyoldgit View Post
    Hi i had my assesment today in salisbury the physiotherapist was rude and condecending,he didn't want to listen to me there was no disabled toilet, the doorway only just let me get my small scooter through,a knee specialist says i need two replacement knees through wear and tear, the assesor said oh it's arthritis without even seeing my xrays, he was an arrogant ass and left me and my wife feeling inadequate, i tried to explain my medication left me with memory problems when asked about my finances, i said i let the wife deal with it as i couldn't rely on my memory,the interview took a turn for the worse and he started treating me like a child,he didn't ask about many of the things i was expecting and then tried to make me move my legs in a painfull way when i said i couldn't he said i wasn't tyring and unwilling to try my wife said it's not that he isn't willing he's unable and he told her to be quite he then asked me to do a squat if i was <able> i replied i wish i could but i can't, i asked him why he was being so condecending he then said i was confrontational, we left feeling very low and helpless, i hope no one else has to go through that it was hell......
    It sounds like you were both treated in a diabolical manner. No doubt you will get some sound advice on here - good luck. Just to say, I was reading about something similar happening to other people whilst undergoing their ESA assessments. They eventually complained to their MPs; these complaints and others were actually heard in the Commons during a debate on this whole sorry state of affairs concerning so called Welfare Reform. This sickens me, people should not be made to feel like you and your wife were left feeling -DISGRACEFUL. All the best.

    Buster

  3. #3
    Quote Originally Posted by grumpyoldgit View Post
    Hi i had my assesment today in salisbury the physiotherapist was rude and condecending,he didn't want to listen to me there was no disabled toilet, the doorway only just let me get my small scooter through,a knee specialist says i need two replacement knees through wear and tear, the assesor said oh it's arthritis without even seeing my xrays, he was an arrogant ass and left me and my wife feeling inadequate, i tried to explain my medication left me with memory problems when asked about my finances, i said i let the wife deal with it as i couldn't rely on my memory,the interview took a turn for the worse and he started treating me like a child,he didn't ask about many of the things i was expecting and then tried to make me move my legs in a painfull way when i said i couldn't he said i wasn't tyring and unwilling to try my wife said it's not that he isn't willing he's unable and he told her to be quite he then asked me to do a squat if i was <able> i replied i wish i could but i can't, i asked him why he was being so condecending he then said i was confrontational, we left feeling very low and helpless, i hope no one else has to go through that it was hell......
    I dont understand how they can be like that with people its so wrong, I would make a complaint about the way you was treated before they do the report as he could have wrote anything being like that with you during the assessment.
    How long did you wait for an assessment? Im waiting for mine at the moment and I'm dreading it already after hearing all the horror stories on her

  4. #4
    I would complain to the assessment provider about the access problems and the lack of an accessible toilet.

    The assessor has had opportunity to read your PIP2 and any enclosures you sent with it before the assessment. The X-rays establish very little, as he is not there to diagnose or treat you, but to report on the functional problems caused by your medical condition. It is understandable the assessor would decline the X-rays if he was content there was a sound medical basis to your problems.

    The question about finances is part of the assessment, as one of the PIP activities is "making budgeting decisions".

    This assessor's attitude sounds very poor, but you don't know what he wrote. All you can do now is wait for a decision and go to reconsideration if necessary

  5. #5
    hi bipolarhelp i started my claim in december 13 the first thing was i got a cancelation and it was with a physiotherapist he was not qualified to deal with my illness as i suffer with blackouts, but my advice to you is when you get your appointment request that it is recorded and that you want a copy then theirs no argument as to what was said and don't let them bully you.......good luck and take care

  6. #6
    Hi FLMO thanks for your reply and you are right my problem was not the questions but how he treated my replies, when i told him about my memory he the asked if he gave me £1 and i spent 75p how much change would i have, i tried to explain it's not that sort of memory problem i get half way through a conversation and forget what i'm talking about, or i go into a room to fetch something and can't remember what it was i forget to pay bills on time all things i never did before, i was a continental coach driver with a very good memory, my kids are allways asking me how to get somewhere but now i can't and it hurts, and this man was talking at me as though i was five,he's not there to make me feel inferior i know he has a job to do but a little respect goes a long way..... take care

  7. #7
    Senior Member flowerangelx's Avatar
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    Quote Originally Posted by grumpyoldgit View Post
    hi bipolarhelp i started my claim in december 13 the first thing was i got a cancelation and it was with a physiotherapist he was not qualified to deal with my illness as i suffer with blackouts, but my advice to you is when you get your appointment request that it is recorded and that you want a copy then theirs no argument as to what was said and don't let them bully you.......good luck and take care
    I disagree with some of this.

    If your knees have wear and tear, he is effectively qualified to assess those problems, but not any other problems.

    I myself have had dealings with 3 physiotherapists for 2 ESA assessments and 1 PIP asssessment, and also a Nurse for ESA. I have a badly damaged knee and mental health problems. I have never been treated in this way by any of them though. I think you just had one of the un-empathetic assessors. Remember, they do not know your capabilities so may try and push you harder, even if it isn't physically possible.

  8. #8
    I totally agree with the others who have posted. As Flymo says whilst his attitude was suspect during the assessment what he writes in your report is more important.
    When I had mine with a nursing sister she appeared really empathetic toward me and even appeared to be 'prompting me'. When I left I felt it had all gone really well and felt reasonably hopeful that I would receive a positive outcome. Then I received the decision that I didn't qualify because I had received no points and had to submit a mandatory reconsideration where I received enough points to be awarded the enhanced rate for both daily living and mobility.
    So wait and see you can't predict the outcome of these assessments and if you don't get the decision you feel that you deserve then there is lots of people who will help you with your mandatory reconsideration as they did with me. I know it is difficult but try to relax at the moment as for now there is nothing you can do until you get your decision.
    Take care
    Helen

  9. #9
    Senior Member flowerangelx's Avatar
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    Quote Originally Posted by perditaf View Post
    I totally agree with the others who have posted. As Flymo says whilst his attitude was suspect during the assessment what he writes in your report is more important.
    When I had mine with a nursing sister she appeared really empathetic toward me and even appeared to be 'prompting me'. When I left I felt it had all gone really well and felt reasonably hopeful that I would receive a positive outcome. Then I received the decision that I didn't qualify because I had received no points and had to submit a mandatory reconsideration where I received enough points to be awarded the enhanced rate for both daily living and mobility.
    So wait and see you can't predict the outcome of these assessments and if you don't get the decision you feel that you deserve then there is lots of people who will help you with your mandatory reconsideration as they did with me. I know it is difficult but try to relax at the moment as for now there is nothing you can do until you get your decision.
    Take care
    Helen
    The woman who did my assessment also prompted me slightly - she asked if I use the window ledge and radiator in the bathroom to support me when getting up off the toilet - I hadn't even thought of that. Also if I need prompting to change my clothes if I'm down..

    I got the relevant scores for those, too.

  10. #10
    Using the radiator to help you get off the toilet is a massive no, no. An OT would have a fit at this suggestion. Know that for a fact as I used to use the radiator. The reason is because when it is on you would burn yourself which I often did. Don't these assessors have any common sense?

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